SO5: WSRC’s organizational capacity strengthened.
SO2: Financial performance of water and wastewater SPs and RWUs improved
SO3: Operational performance of water and wastewater SPs and RWUs improved.
SO1: Improved transparency for consumers on (waste)water service providers' (SPs and RWUs) performance and adherence to governance principles.
SO4: Citizen's engagement and satisfaction towards water and wastewater SPs and RWUs is being monitored by the WSRC.